How It Works
A transparent and efficient process designed to help you raise your voice, get resolutions faster, and build trust with brands.
Step-by-Step Process
Step 1: Submit Your Complaint
Share your issue through our simple complaint form. Provide essential details, attach supporting documents, and describe the concern clearly.
Step 2: Verification & Review
Our team reviews every complaint to ensure accuracy and authenticity before it’s forwarded to the respective brand or organization.
Step 3: Brand Communication
We directly communicate your verified complaint to the concerned company’s resolution desk and ensure they acknowledge your issue.
Step 4: Track Resolution Progress
Monitor real-time updates, brand responses, and status changes through your personal dashboard or via email alerts.
Step 5: Community Feedback
Other users can learn from shared experiences, improving transparency and building a stronger consumer network.
Step 6: Rate the Resolution
Once resolved, rate your satisfaction level — helping us improve the brand’s accountability and your future experiences.
Why Choose Complaint Box?
Trusted Platform
Our verified process ensures each complaint is genuine and treated fairly.
Transparent Process
Every step of your complaint journey is visible and trackable in real time.
Consumer Empowerment
We help consumers stand united to promote responsible business practices.